E31: NACK received from host after sending inquiry!
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Did not receive ACK from Host after sending inquiry 3 times.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Starrsed computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E32: LIMS Connection timeout. Host not found!
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The ESR analyser unit could not establish a connection with the HOST (server) via TCP/IP.
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- Check TCP/IP settings
- Check network cable
- Check HOST settings
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E34: No response from host after sending 'Sample data record'!
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No response from Host within a certain time limit after 3 attempts.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Starrsed computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E35: No response from host after sending 'Sample flag record'!
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No response from Host within a certain time limit after 3 attempts.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Starrsed computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E36: No ACK/NACK received after sending 'Sample result string'!
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No response from Host within a certain time limit after 3 attempts.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Starrsed computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E37: NACK received from host after sending 'Sample result string'!
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Did not receive ACK from Host after sending 'Sample result string' 3 times.
|
See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Starrsed computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E40: Position settings error. Settings loaded from Eeprom. Check settings before sampling!
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Position settings in Eeprom do not match settings saved to file. Settings in Eeprom OK and loaded from Eeprom. Check positions and save settings.
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Configuration file maybe corrupted.
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E41: Timeout settings error. Settings loaded from Eeprom. Check settings before sampling!
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Timing settings in Eeprom does not match settings saved to file. Settings in Eeprom OK and loaded from Eeprom. Check timeouts and save settings.
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Configuration file maybe corrupted.
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E104: Needle unit not in up position!
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Could not start the position motor, because the outer needle or sample probe is not its home position (top).
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- Check outer needle home sensor.
- Check sample probe home sensor.
- Faulty Outer needle motor.
- Faulty Sample probe motor.
- Check if needles are blocked.
- Faulty motor drivers on the needle board.
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E115: QC expired, not sampled!
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The used Starrsed Control is out of date, no ESR result is given
|
Check expire date
Use a new batch of Starrsed Control
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E116: QC is out of acceptable range!
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Result is out of range, the applicable values for the acceptable range depend on the user setting. E116 is shown in the status line of the Sample screen and the QC icon is blinking on the Sample screen.
ESR Result is given.
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Try new QC sample tube (normal samples will be finished)
Check acceptable range in QC settings. If results are continuously out of range but the statistics show identical/stable results, it should be considered to expand the acceptable assay range with QC Settings
If this error persists check/clean instrument
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E117: Uncorrected QC result is out of acceptable range, but corrected result is within range!
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ESR Result is given.
Temperature correction not activated.
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Consider QC Sample as correct. The mean value is assayed with temperature correction
Check temperature correction setting.
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E118: Uncorrected QC result is within acceptable range, but corrected result is out of range!
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ESR Result is given.
Temperature correction not activated.
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Consider QC Sample as not correct
Try new QC sample tube (normal samples will be finished)
Check acceptable range in QC settings
If this error persists check/clean instrument
Check temperature correction setting.
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E135: Elevator unit not functioning!
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Elevator unit did not respond to main unit during start-up.
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- No power on the Elevator board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E136: Indexer unit not functioning!
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Indexer unit did not respond to main unit during start-up.
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- No power on the Indexer board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E150: Read error battery RAM real time clock (RTC)!
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There was a communication error between the RTC and the main processor. The following settings are lost:
- Carrousel position.
- Service & Sample counter.
- Pipette data.
- Historical data.
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- Faulty RTC chip (PCF8583) on keyboard.
- RTC chip not mounted on keyboard.
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E151: Write error battery RAM real time clock (RTC)!
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There was a communication error during a write operation. The main processor was not able to store the settings in the battery RAM of the RTC.
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- Faulty RTC chip (PCF8583) on keyboard.
- RTC chip not mounted on keyboard.
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E152: error battery RAM real time clock (RTC)!
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After reading the settings in the RTC the calculated checksum did not match with the checksum stored in the RTC. Settings are lost (see error 20).
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- Faulty RTC chip (PCF8583) on keyboard.
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E153
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E154
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E155: Read error serial EEPROM on keyboard!
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There was a communication error between the EEPROM and the main processor during a read operation. Default settings are loaded! Check all settings (see below error list)!
|
- Faulty EEPROM (24C01) on keyboard.
- EEPROM not mounted on keyboard.
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E156: Write error serial EEPROM on keyboard!
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There was a communication error during a write operation. The main processor was not able to store the settings (see below error list) in EEPROM.
|
- Faulty EEPROM (24C01) on keyboard.
- EEPROM not mounted on keyboard.
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E157: error serial EEPROM on keyboard!
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After reading the settings from EEPROM the calculated checksum did not match with the checksum stored in EEPROM. Default settings are loaded! Check all settings (see below error list)!
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- Faulty EEPROM (24C01) on keyboard.
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E158: Read error serial EEPROM on Elevator or Indexer board!
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There was a communication error between the serial EEPROM (on Elevator or Indexer board) and the main processor (keyboard) during a read operation.
|
- Faulty EEPROM (24C01) on Elevator or Indexer board.
- EEPROM not mounted on Elevator or Indexer board.
- EEPROM mounted on both Elevator and Indexer boards. Only one board must have the EEPROM installed.
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E159: Write error serial EEPROM on Elevator or Indexer board!
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There was a communication error between the serial EEPROM (on Elevator or Indexer board) and the main processor (keyboard) during a write operation.
|
- Faulty EEPROM (24C01) on Elevator or Indexer board.
- EEPROM not mounted on Elevator or Indexer board.
- EEPROM mounted on both Elevator and Indexer boards. Only one board must have the EEPROM installed.
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E160: Checksum error Indexer settings!
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After reading the settings from EEPROM the calculated checksum did not match with the checksum stored in EEPROM. Default Indexer settings are loaded!
|
- Faulty EEPROM (24C01) on Elevator or Indexer board.
- Settings can be checked (by service engineer) with the Test program for Starrsed.
|
E161: Checksum error Elevator settings!
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After reading the settings from EEPROM the calculated checksum did not match with the checksum stored in EEPROM. Default Elevator settings are loaded!
|
- Faulty EEPROM (24C01) on Elevator or Indexer board.
- Settings can be checked (by service engineer) with the Test program for Starrsed.
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E162
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E163
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E164
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E165: I2C communication error between PC and Indexer board!
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There was a communication error between the Indexer board and the main processor during an I2C operation.
|
- No power on the Indexer board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
|
E166: I2C communication error between PC and Elevator board!
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There was a communication error between the Elevator board and the main processor during an I2C operation.
|
- No power on the Elevator board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E167: I2C communication error between PC and Elevator ,Indexer or Needle board!
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There was a communication error between the Elevator, Indexer or Needle board and the main processor during an I2C operation.
|
- No power on one of the boards.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E168: I2C communication error between PC and Diluter or Needle board!
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There was a communication error between the Diluter or Needle board and the main processor during an I2C operation.
|
- No power on one of the boards.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E169: I2C communication error between PC and Drive board!
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There was a communication error between the Driver board and the main processor during an I2C operation.
|
- No power on the drive board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E170: I2C communication error between PC and Drive board!
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There was a communication error between the Drive board and the main processor during an I2C operation.
Drive unit did not respond.
|
- No power on the Drive board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E171: I2C communication error between PC and Elevator board!
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There was a communication error between the Elevator board and the main processor during an I2C operation.
|
- No power on the Elevator board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyser unit are connected in series.
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E180
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|
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E181: Barcode rotator up / down motor timeout!
|
The Barcode vertical motor didn’t reach its up or down position within a certain time limit.
|
- Check up and down sensors.
- Faulty Barcode vertical motor.
- Barcode rotator unit mechanically blocked.
- Broken wire to barcode vertical motor.
- Faulty Barcode vertical motor driver on Indexer board.
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E182:
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E183: Indexer motor timeout!
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The indexer didn’t reach its position within a certain time limit.
|
- Fuse was triggered.
- Faulty indexer motor.
- Indexer mechanically blocked.
- Broken wire(s) to indexer
|
E184: Indexer error: barcode rotator not in up position!
|
The indexer could not move to a new position, because the elevator platform was not in its back position.
|
- Check Barcode rotator up / down motor.
- Check sensors of Barcode rotator up / down unit.
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E185: Indexer error: elevator platform not in back position!
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The indexer could not move to a new position, because the elevator platform was not in its back position.
|
- Check platform slider motor.
- Check home sensor of platform unit.
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E193: Elevator motor timeout!
|
The elevator didn’t reach its position within a certain time limit.
|
- Fuse was triggered.
- Faulty lift motor.
- Elevator mechanically blocked.
- Broken wire(s) to lift motor.
- Faulty lift motor driver on Elevator board.
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E194: Tube unit front / back motor timeout!
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The platform slider didn’t reach the front or back position within a certain time limit.
|
- Check platform home and front sensors.
- Faulty platform slider motor.
- Platform unit mechanically blocked.
- Broken wire to platform slider motor.
- Faulty platform slider motor driver on Elevator board.
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E195: Sample unit in / out motor timeout!
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The Sample arm unit in / out didn’t reach the in (= needle) or out (= rack) position within a certain time limit.
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- Check sample arm out and home sensors.
- Faulty rotation motor.
- Sample arm unit mechanically blocked.
- Broken wire to rotation motor.
- Faulty rotation motor driver on Elevator board.
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E196: Mixer motor timeout!
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The Mixer didn’t reach the up or down position within a certain time limit.
|
- Check mixer sensors.
- Faulty mixer motor.
- Mixer unit mechanically blocked.
- Broken wire to mixer motor.
- Faulty mixer motor driver on Elevator board.
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E197: Sample unit in / out error: elevator platform not in back position!
|
The Sample arm unit could not move to a new position, because the elevator platform was not in its back position.
|
- Check platform slider motor.
- Check back sensor of the platform slider unit.
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E198: Sample unit in / out error: elevator not in up position!
|
The Sample arm unit could not move to a new position, because the elevator was not in its up position.
|
Check lift motor (see also rack transport error 63).
|
E199: Tube unit front / back error: sample arm not in out position!
|
The platform slider unit could not move to a new position, because the sample arm was not in its out position (= rack position).
|
- Check rotation motor.
- Check out sensor of Sample arm.
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E200: Sample unit in / out and Tube unit front / back not on position during initialisation of the elevator!
|
The initialisation routine of the elevator was cancelled, because the Sample arm unit was not in its out position (= rack position) and the Platform slider unit was not in its front position. The positions of both units are unknown!
|
- Check rotation motor.
- Check out sensors of sample arm unit.
- Check platform slider motor.
- Check front sensor of platform slider unit.
|
E201: Outer needle not in up position during initialisation of the elevator!
|
The initialisation routine of the elevator was cancelled, because the outer needle (sample tube holder) was not in its up position.
|
- Check outer needle up sensor.
- Check outer needle motor.
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E210: Bad communication between ESR-unit and Input-pool!
|
Bad communication between ESR analyser unit and Input-pool, or the communication between the ESR analyser unit and the Input-pool was interrupted.
|
- Switching off the Starrsed could cause this error. This is normal.
- Check RS232 cable between Elevator board and Starrsed Transport board.
|
E211: Unknown command from Input-pool!
|
The communication was OK, but an unknown command was received from the Input-pool.
|
- Check RS232 cable between Elevator board and Starrsed Transport board.
- If there are I2C errors in the ESR analyser unit: check the I2C cable(s).
- If there are I2C errors in the Starrsed: check the I2C cable(s).
|
E212: Bad communication between ESR-unit and Input-pool!
|
The ESR analyser unit did not receive a good answer (first part) after sending an inquiry to the Input-pool.
|
- Check RS232 cable between Elevator board and Transport board.
- If there are I2C errors in the ESR analyser unit: check the I2C cable(s).
- If there are I2C errors in the InteRRliner: check the InteRRliner I2C cable(s).
|
E213: Bad communication between ESR-unit and Input-pool!
|
The ESR analyser unit did not receive a good answer (second part) after sending an inquiry to the Input-pool.
|
- Check RS232 cable between Elevator board and Transport board.
- If there are I2C errors in the ESR analyser unit: check the I2C cable(s).
- If there are I2C errors in the Starrsed: check the I2C cable(s).
|
E214: No response from Input-pool!
|
The Input-pool did not response to the ESR analyser unit after sending a result to the Input-pool.
|
- Switching off the Starrsed during run mode could cause this error. This is normal.
- Check RS232 cable between Elevator board and Transport board.
- If there are I2C errors in the ESR analyser unit: check the I2C cable(s).
- If there are I2C errors in the Starrsed: check the I2C cable(s).
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