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E18E18: Carousel position error! Check Rinse position. Value of potentiometer does not match the value stored in memory of the current rinse position.
E18 is the error code for Carousel position error. Starrsed was not able to position the carousel. There was a difference found in the pipette memory position table and the actual measured position of the position sensor. A position error can occur if the Starrsed is switched OFF while the carousel is moving to the next position or when the Rinse nozzle sticks up. Warning: It is highly recommended to wash all samples after a position error due the fact the linked pipette number (patient data) is not the same as before the position error! Position error solutions
Check if the position error is solved: Select Go to rinse position, enter a higher value than the actual rinse position and the carousel should move without position error. If position error is solved:
If there is still a position error: If the position is still not correct or if position errors occur frequently and the solutions above do not solve the problem, the following procedure must be carried out:
If the position error is not solved after all the mentioned actions, the positioning device needs replacement. This is a fatal error, call distributor.
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