Appendix - Error list Interrliner ESR analyzer unit

last updated: 01-09-2014

Error	Extra explanation	Reason/Solution
E2: Communication error! (Board: %s (%x), Command: %x, TWSR: %x E: %d)	Communication lost after 3 retries between Computer and Interrliner.	Power cable not connected on the communication PCB mounted on the back panel. An I2C cable not connected Serial cable not connected No power on one of the PCB's Short circuit or fault on one of the PCB's
E3: Measure motor timeout!	Measure head motor did not move or motor is blocked.	Measure head is not at the Home position. Check the Home sensor. Motor is faulty. Motor driver on drive board is faulty.
E4: Sample probe not in top position! (home)	Sample probe not back at Home position after sampling a tube.	Check sample probe home sensor. Sample probe motor is faulty. Sample probe motor driver on needle board is faulty. Sample probe is blocked.
E5: Duplicated ID !!	Sample rejected. Sample already in carousel.	Wait until sample is measured Check general settings (Check for duplicate ID's)
E6: Program was not properly shut down. Check settings before continuing!	There is a possibility that changed settings which were not saved to disk are lost.	Program stopped and computer needed to be reset. Computer reset after power failure.
E7: Outer needle motor position error! Timeout! (piercing)	Outer needle did not go down within a certain time limit.	Outer needle motor is faulty. Outer needle motor driver on needle board is faulty. Outer needle is blocked.
E8: Fillnozzle not in fill position!	Fill nozzle did not reach the fill position within a certain time limit.	Fill nozzle motor is faulty. Fill nozzle motor driver on nozzle board is faulty. Fill nozzle is blocked.
E9: Air flow failure!	ESR analyzer unit was not able to get a stable reading during the vacuum test before aspiration the sample.	Check for leakage on the pipette or fill nozzle.
E10: Sample probe was jammed. Check both needles before sampling!	Sample probe was probably jammed when going down and exceeded the maximum current level. Sample probe went back to its home position after the error.	Check if outer needle is clogged up with rubber. Sample probe maybe bend.
E11: Sample probe not on position (going down)! Timeout error!	Sample probe did not go down within a certain time limit.	Sample probe motor is faulty. Sample probe motor driver on needle board is faulty. Sample probe is blocked.
E12: Dilution error: wrong or no diluent flow. Check the diluter!	Diluter malfunction	Check diluent flow sensor Check tubes diluter system
E13: Fillnozzle not in home position!	Fill nozzle did not reach the Home position within a certain time limit.	Fill nozzle motor is faulty. Fill nozzle motor driver on nozzle board is faulty. Fill nozzle is blocked.
E14: Outer needle motor position error! (home)	Outer needle did not reach the home (top) sensor within a certain time limit.	Check home (top) sensor. Outer needle motor is faulty. Outer needle motor driver on needle board is faulty. Outer needle is blocked.
E18: Carousel position error! Check Rinse position.	Value of potentiometer does not match the value stored in memory of the current rinse position.	Check if the rinse position is right. Set correct rinse position and perform a "Learn carousel position". Check mechanical connection potentiometer.
E19: Drive motor timeout!	Drive motor did not move or motor is blocked	Check the home sensor Motor is faulty Motor driver on drive board is faulty
E22: Waste bottle full!	Empty waste bottle and clear error.	Check level sensor.
E23: "Fill " sensor out of range. Check/clean this sensor !	The Fill sensor has reached a critical level. Continuing could result in filling errors.	Check and/or clean the Fill sensor. If cleaning fails, replace sensor
E24: "Diluter Start" sensor out of range. Check/clean this sensor !	The Diluter Start sensor has reached a critical level. Continuing could result in filling errors.	Check and/or clean the Diluter Start sensor. If cleaning fails, replace sensor
E25: "Measure" sensor out of range. Check/clean this sensor !	The Measure sensor has reached a critical level. Continuing could result in wrong ESR results.	Check and/or clean the Measure sensor. If cleaning fails, replace sensor
E26: "Diluent Flow" sensor out of range. Check/clean this sensor !	The EDTA Flow sensor has reached a critical level. Continuing could result in filling errors.	Check and/or clean the EDTA Flow sensor. If cleaning fails, replace sensor
E27: "Temperature" sensor out of range. Check Settings !	The measured room temperature has reached a critical level. Continuing could result in wrong ESR results.	Check the temperature sensor setting. Check and/or clean the Temperature sensor. If cleaning fails, replace sensor
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting.	Selected result path is not valid. Software is using the default setting	Check result path setting Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!	No response from Host within a certain time limit after sending an inquiry 3 times.	Check communication cable between Host and Interrliner computer. Check serial port settings (baud rate, etc...) Check protocol settings. Check Host computer.
E31: NACK received from host after sending inquiry!	Did not receive ACK from Host after sending inquiry 3 times.	See E30 E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting Check result path setting Check if network or USB devices are used. E30: No ACK/NACK received from host after sending inquiry! No response from Host within a certain time limit after sending an inquiry 3 times. Check communication cable between Host and Interrliner computer. Check serial port settings (baud rate, etc...) Check protocol settings. Check Host computer.
E32: LIMS Connection timeout. Host not found!	The ESR analyzer unit could not establish a connection with the HOST (server) via TCP/IP.	Check TCP/IP settings Check network cable Check HOST settings
E34: No response from host after sending 'Sample data record'!	No response from Host within a certain time limit after 3 attempts.	See E30 E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting Check result path setting Check if network or USB devices are used. E30: No ACK/NACK received from host after sending inquiry! No response from Host within a certain time limit after sending an inquiry 3 times. Check communication cable between Host and Interrliner computer. Check serial port settings (baud rate, etc...) Check protocol settings. Check Host computer.
E35: No response from host after sending 'Sample flag record'!	No response from Host within a certain time limit after 3 attempts.	See E30 E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting Check result path setting Check if network or USB devices are used. E30: No ACK/NACK received from host after sending inquiry! No response from Host within a certain time limit after sending an inquiry 3 times. Check communication cable between Host and Interrliner computer. Check serial port settings (baud rate, etc...) Check protocol settings. Check Host computer.
E36: No ACK/NACK received after sending 'Sample result string'!	No response from Host within a certain time limit after 3 attempts.	See E30 E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting Check result path setting Check if network or USB devices are used. E30: No ACK/NACK received from host after sending inquiry! No response from Host within a certain time limit after sending an inquiry 3 times. Check communication cable between Host and Interrliner computer. Check serial port settings (baud rate, etc...) Check protocol settings. Check Host computer.
E37: NACK received from host after sending 'Sample result string'!	Did not receive ACK from Host after sending 'Sample result string' 3 times.	See E30 E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting Check result path setting Check if network or USB devices are used. E30: No ACK/NACK received from host after sending inquiry! No response from Host within a certain time limit after sending an inquiry 3 times. Check communication cable between Host and Interrliner computer. Check serial port settings (baud rate, etc...) Check protocol settings. Check Host computer.
E40: Position settings error. Settings loaded from Eeprom. Check settings before sampling!	Position settings in Eeprom do not match settings saved to file. Settings in Eeprom OK and loaded from Eeprom. Check positions and save settings.	Configuration file maybe corrupted.
E41: Timeout settings error. Settings loaded from Eeprom. Check settings before sampling!	Timing settings in Eeprom does not match settings saved to file. Settings in Eeprom OK and loaded from Eeprom. Check timeouts and save settings.	Configuration file maybe corrupted.
E104: Needle unit not in up position!	Could not start the position motor, because the outer needle or sample probe is not its home position (top).	Check outer needle home sensor. Check sample probe home sensor. Faulty Outer needle motor. Faulty Sample probe motor. Check if needles are blocked. Faulty motor drivers on the needle board.
E116-118	Quality Control Errors	See section Quality control troubleshooting
E135: Elevator unit not functioning!	Elevator unit did not respond to main unit during start-up.	No power on the Elevator board. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E136: Indexer unit not functioning!	Indexer unit did not respond to main unit during start-up.	No power on the Indexer board. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E158: Read error serial EEPROM on Elevator or Indexer board!	There was a communication error between the serial EEPROM (on Elevator or Indexer board) and the main processor (keyboard) during a read operation.	Faulty EEPROM (24C01) on Elevator or Indexer board. EEPROM not mounted on Elevator or Indexer board. EEPROM mounted on both Elevator and Indexer boards. Only one board must have the EEPROM installed.
E159: Write error serial EEPROM on Elevator or Indexer board!	There was a communication error between the serial EEPROM (on Elevator or Indexer board) and the main processor (keyboard) during a write operation.	Faulty EEPROM (24C01) on Elevator or Indexer board. EEPROM not mounted on Elevator or Indexer board. EEPROM mounted on both Elevator and Indexer boards. Only one board must have the EEPROM installed.
E160: Checksum error Indexer settings!	After reading the settings from EEPROM the calculated checksum did not match with the checksum stored in EEPROM. Default Indexer settings are loaded!	Faulty EEPROM (24C01) on Elevator or Indexer board. Settings can be checked (by service engineer) with the Test program for Interrliner.
E161: Checksum error Elevator settings!	After reading the settings from EEPROM the calculated checksum did not match with the checksum stored in EEPROM. Default Elevator settings are loaded!	Faulty EEPROM (24C01) on Elevator or Indexer board. Settings can be checked (by service engineer) with the Test program for Interrliner.
E162
E163
E164
E165: I2C communication error between PC and Indexer board!	There was a communication error between the Indexer board and the main processor during an I2C operation.	No power on the Indexer board. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E166: I2C communication error between PC and Elevator board!	There was a communication error between the Elevator board and the main processor during an I2C operation.	No power on the Elevator board. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E167: I2C communication error between PC and Elevator ,Indexer or Needle board!	There was a communication error between the Elevator, Indexer or Needle board and the main processor during an I2C operation.	No power on one of the boards. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E168: I2C communication error between PC and Diluter or Needle board!	There was a communication error between the Diluter or Needle board and the main processor during an I2C operation.	No power on one of the boards. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E169: I2C communication error between PC and Drive board!	There was a communication error between the Driver board and the main processor during an I2C operation.	No power on the drive board. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E170: I2C communication error between PC and Drive board!	There was a communication error between the Drive board and the main processor during an I2C operation.	No power on the Drive board. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E171: I2C communication error between PC and Elevator board!	There was a communication error between the Elevator board and the main processor during an I2C operation. Drive unit did not respond.	No power on the Elevator board. I2C cable(s) not connected. Bad I2C cable(s). Note: the boards in the ESR analyzer unit are connected in series.
E180
E181: Barcode rotator up / down motor timeout!	The Barcode vertical motor didn’t reach its up or down position within a certain time limit.	Check up and down sensors. Faulty Barcode vertical motor. Barcode rotator unit mechanically blocked. Broken wire to barcode vertical motor. Faulty Barcode vertical motor driver on Indexer board.
E182:
E183: Indexer motor timeout!	The indexer didn’t reach its position within a certain time limit.	Fuse was triggered. Faulty indexer motor. Indexer mechanically blocked. Broken wire(s) to indexer
E184: Indexer error: barcode rotator not in up position!	The indexer could not move to a new position, because the barcode rotator was not in its up position.	Check Barcode rotator up / down motor. Check sensors of Barcode rotator up / down unit.
E185: Indexer error: elevator platform not in back position!	The indexer could not move to a new position, because the elevator platform was not in its back position.	Check platform slider motor. Check home sensor of platform unit.

E193: Elevator motor timeout!	The elevator didn’t reach its position within a certain time limit.	Fuse was triggered. Faulty lift motor. Elevator mechanically blocked. Broken wire(s) to lift motor. Faulty lift motor driver on Elevator board.
E194: Tube unit front / back motor timeout!	The platform slider didn’t reach the front or back position within a certain time limit.	Check platform home and front sensors. Faulty platform slider motor. Platform unit mechanically blocked. Broken wire to platform slider motor. Faulty platform slider motor driver on Elevator board.
E195: Sample unit in / out motor timeout!	The Sample arm unit in / out didn’t reach the in (= needle) or out (= rack) position within a certain time limit.	Check sample arm out and home sensors. Faulty rotation motor. Sample arm unit mechanically blocked. Broken wire to rotation motor. Faulty rotation motor driver on Elevator board.
E196: Mixer motor timeout!	The Mixer didn’t reach the up or down position within a certain time limit.	Check mixer sensors. Faulty mixer motor. Mixer unit mechanically blocked. Broken wire to mixer motor. Faulty mixer motor driver on Elevator board.
E197: Sample unit in / out error: elevator platform not in back position!	The Sample arm unit could not move to a new position, because the elevator platform was not in its back position.	Check platform slider motor. Check back sensor of the platform slider unit.
E198: Sample unit in / out error: elevator not in up position!	The Sample arm unit could not move to a new position, because the elevator was not in its up position.	Check lift motor (see also rack transport error 63).
E199: Tube unit front / back error: sample arm not in out position!	The platform slider unit could not move to a new position, because the sample arm was not in its out position (= rack position).	Check rotation motor. Check out sensor of Sample arm.
E200: Sample unit in / out and Tube unit front / back not on position during initialisation of the elevator!	The initialisation routine of the elevator was cancelled, because the Sample arm unit was not in its out position (= rack position) and the Platform slider unit was not in its front position. The positions of both units are unknown!	Check rotation motor. Check out sensors of sample arm unit. Check platform slider motor. Check front sensor of platform slider unit.
E201: Outer needle not in up position during initialisation of the elevator!	The initialisation routine of the elevator was cancelled, because the outer needle (sample tube holder) was not in its up position.	Check outer needle up sensor. Check outer needle motor.
E210: Bad communication between ESR-unit and Input-pool!	Bad communication between ESR analyzer unit and Input-pool, or the communication between the ESR analyzer unit and the Input-pool was interrupted.	Switching off the Interrliner could cause this error. This is normal. Check RS232 cable between Elevator board and Interrliner Transport board.
E211: Unknown command from Input-pool!	The communication was OK, but an unknown command was received from the Input-pool.	Check RS232 cable between Elevator board and Interrliner Transport board. If there are I2C errors in the ESR analyzer unit: check the I2C cable(s). If there are I2C errors in the Interrliner: check the I2C cable(s).
E212: Bad communication between ESR-unit and Input-pool!	The ESR analyzer unit did not receive a good answer (first part) after sending an inquiry to the Input-pool.	Check RS232 cable between Elevator board and Transport board. If there are I2C errors in the ESR analyzer unit: check the I2C cable(s). If there are I2C errors in the InteRRliner: check the InteRRliner I2C cable(s).
E213: Bad communication between ESR-unit and Input-pool!	The ESR analyzer unit did not receive a good answer (second part) after sending an inquiry to the Input-pool.	Check RS232 cable between Elevator board and Transport board. If there are I2C errors in the ESR analyzer unit: check the I2C cable(s). If there are I2C errors in the Interrliner: check the I2C cable(s).
E214: No response from Input-pool!	The Input-pool did not response to the ESR analyzer unit after sending a result to the Input-pool.	Switching off the Interrliner during run mode could cause this error. This is normal. Check RS232 cable between Elevator board and Transport board. If there are I2C errors in the ESR analyzer unit: check the I2C cable(s). If there are I2C errors in the Interrliner: check the I2C cable(s).