Error
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Extra explanation
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Reason/Solution
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E2: Communication error! (Board: %s (%x), Command: %x, TWSR: %x E: %d)
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Communication lost after 3 retries between Computer and Interrliner.
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- Power cable not connected on the communication PCB mounted on the back panel.
- An I2C cable not connected
- Serial cable not connected
- No power on one of the PCB's
- Short circuit or fault on one of the PCB's
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E3: Measure motor timeout!
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Measure head motor did not move or motor is blocked.
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- Measure head is not at the Home position.
- Check the Home sensor.
- Motor is faulty.
- Motor driver on drive board is faulty.
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E4: Sample probe not in top position! (home)
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Sample probe not back at Home position after sampling a tube.
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- Check sample probe home sensor.
- Sample probe motor is faulty.
- Sample probe motor driver on needle board is faulty.
- Sample probe is blocked.
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E5: Duplicated ID !!
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Sample rejected. Sample already in carousel.
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- Wait until sample is measured
- Check general settings (Check for duplicate ID's)
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E6: Program was not properly shut down. Check settings before continuing!
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There is a possibility that changed settings which were not saved to disk are lost.
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- Program stopped and computer needed to be reset.
- Computer reset after power failure.
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E7: Outer needle motor position error! Timeout! (piercing)
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Outer needle did not go down within a certain time limit.
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- Outer needle motor is faulty.
- Outer needle motor driver on needle board is faulty.
- Outer needle is blocked.
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E8: Fillnozzle not in fill position!
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Fill nozzle did not reach the fill position within a certain time limit.
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- Fill nozzle motor is faulty.
- Fill nozzle motor driver on nozzle board is faulty.
- Fill nozzle is blocked.
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E9: Air flow failure!
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ESR analyzer unit was not able to get a stable reading during the vacuum test before aspiration the sample.
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- Check for leakage on the pipette or fill nozzle.
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E10: Sample probe was jammed. Check both needles before sampling!
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Sample probe was probably jammed when going down and exceeded the maximum current level.
Sample probe went back to its home position after the error.
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- Check if outer needle is clogged up with rubber.
- Sample probe maybe bend.
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E11: Sample probe not on position (going down)! Timeout error!
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Sample probe did not go down within a certain time limit.
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- Sample probe motor is faulty.
- Sample probe motor driver on needle board is faulty.
- Sample probe is blocked.
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E12: Dilution error: wrong or no diluent flow. Check the diluter!
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Diluter malfunction
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- Check diluent flow sensor
- Check tubes diluter system
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E13: Fillnozzle not in home position!
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Fill nozzle did not reach the Home position within a certain time limit.
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- Fill nozzle motor is faulty.
- Fill nozzle motor driver on nozzle board is faulty.
- Fill nozzle is blocked.
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E14: Outer needle motor position error! (home)
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Outer needle did not reach the home (top) sensor within a certain time limit.
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- Check home (top) sensor.
- Outer needle motor is faulty.
- Outer needle motor driver on needle board is faulty.
- Outer needle is blocked.
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E18: Carousel position error! Check Rinse position.
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Value of potentiometer does not match the value stored in memory of the current rinse position.
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- Check if the rinse position is right.
- Set correct rinse position and perform a "Learn carousel position".
- Check mechanical connection potentiometer.
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E19: Drive motor timeout!
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Drive motor did not move or motor is blocked
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- Check the home sensor
- Motor is faulty
- Motor driver on drive board is faulty
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E22: Waste bottle full!
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Empty waste bottle and clear error.
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E23: "Fill " sensor out of range. Check/clean this sensor !
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The Fill sensor has reached a critical level.
Continuing could result in filling errors.
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- Check and/or clean the Fill sensor. If cleaning fails, replace sensor
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E24: "Diluter Start" sensor out of range. Check/clean this sensor !
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The Diluter Start sensor has reached a critical level.
Continuing could result in filling errors.
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- Check and/or clean the Diluter Start sensor. If cleaning fails, replace sensor
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E25: "Measure" sensor out of range. Check/clean this sensor !
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The Measure sensor has reached a critical level.
Continuing could result in wrong ESR results.
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- Check and/or clean the Measure sensor. If cleaning fails, replace sensor
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E26: "Diluent Flow" sensor out of range. Check/clean this sensor !
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The EDTA Flow sensor has reached a critical level.
Continuing could result in filling errors.
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- Check and/or clean the EDTA Flow sensor. If cleaning fails, replace sensor
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E27: "Temperature" sensor out of range. Check Settings !
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The measured room temperature has reached a critical level.
Continuing could result in wrong ESR results.
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- Check the temperature sensor setting.
- Check and/or clean the Temperature sensor. If cleaning fails, replace sensor
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E29: Result path not found. Switched to default (D:\). Check "Result Path" setting.
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Selected result path is not valid. Software is using the default setting
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- Check result path setting
- Check if network or USB devices are used.
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E30: No ACK/NACK received from host after sending inquiry!
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No response from Host within a certain time limit after sending an inquiry 3 times.
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- Check communication cable between Host and Interrliner computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E31: NACK received from host after sending inquiry!
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Did not receive ACK from Host after sending inquiry 3 times.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Interrliner computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E32: LIMS Connection timeout. Host not found!
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The ESR analyzer unit could not establish a connection with the HOST (server) via TCP/IP.
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- Check TCP/IP settings
- Check network cable
- Check HOST settings
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E34: No response from host after sending 'Sample data record'!
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No response from Host within a certain time limit after 3 attempts.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Interrliner computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E35: No response from host after sending 'Sample flag record'!
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No response from Host within a certain time limit after 3 attempts.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Interrliner computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E36: No ACK/NACK received after sending 'Sample result string'!
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No response from Host within a certain time limit after 3 attempts.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Interrliner computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E37: NACK received from host after sending 'Sample result string'!
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Did not receive ACK from Host after sending 'Sample result string' 3 times.
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See E30
E29: Result path not found. Switched to default (D:\). Check "Result Path" setting. Selected result path is not valid. Software is using the default setting
- Check result path setting
- Check if network or USB devices are used.
E30: No ACK/NACK received from host after sending inquiry!
No response from Host within a certain time limit after sending an inquiry 3 times.
- Check communication cable between Host and Interrliner computer.
- Check serial port settings (baud rate, etc...)
- Check protocol settings.
- Check Host computer.
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E40: Position settings error. Settings loaded from Eeprom. Check settings before sampling!
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Position settings in Eeprom do not match settings saved to file. Settings in Eeprom OK and loaded from Eeprom. Check positions and save settings.
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- Configuration file maybe corrupted.
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E41: Timeout settings error. Settings loaded from Eeprom. Check settings before sampling!
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Timing settings in Eeprom does not match settings saved to file. Settings in Eeprom OK and loaded from Eeprom. Check timeouts and save settings.
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- Configuration file maybe corrupted.
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E104: Needle unit not in up position!
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Could not start the position motor, because the outer needle or sample probe is not its home position (top).
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- Check outer needle home sensor.
- Check sample probe home sensor.
- Faulty Outer needle motor.
- Faulty Sample probe motor.
- Check if needles are blocked.
- Faulty motor drivers on the needle board.
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E116-118
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Quality Control Errors
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See section Quality control troubleshooting
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E135: Elevator unit not functioning!
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Elevator unit did not respond to main unit during start-up.
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- No power on the Elevator board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E136: Indexer unit not functioning!
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Indexer unit did not respond to main unit during start-up.
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- No power on the Indexer board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E158: Read error serial EEPROM on Elevator or Indexer board!
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There was a communication error between the serial EEPROM (on Elevator or Indexer board) and the main processor (keyboard) during a read operation.
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- Faulty EEPROM (24C01) on Elevator or Indexer board.
- EEPROM not mounted on Elevator or Indexer board.
- EEPROM mounted on both Elevator and Indexer boards. Only one board must have the EEPROM installed.
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E159: Write error serial EEPROM on Elevator or Indexer board!
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There was a communication error between the serial EEPROM (on Elevator or Indexer board) and the main processor (keyboard) during a write operation.
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- Faulty EEPROM (24C01) on Elevator or Indexer board.
- EEPROM not mounted on Elevator or Indexer board.
- EEPROM mounted on both Elevator and Indexer boards. Only one board must have the EEPROM installed.
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E160: Checksum error Indexer settings!
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After reading the settings from EEPROM the calculated checksum did not match with the checksum stored in EEPROM. Default Indexer settings are loaded!
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- Faulty EEPROM (24C01) on Elevator or Indexer board.
- Settings can be checked (by service engineer) with the Test program for Interrliner.
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E161: Checksum error Elevator settings!
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After reading the settings from EEPROM the calculated checksum did not match with the checksum stored in EEPROM. Default Elevator settings are loaded!
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- Faulty EEPROM (24C01) on Elevator or Indexer board.
- Settings can be checked (by service engineer) with the Test program for Interrliner.
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E162
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E163
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E164
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E165: I2C communication error between PC and Indexer board!
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There was a communication error between the Indexer board and the main processor during an I2C operation.
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- No power on the Indexer board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E166: I2C communication error between PC and Elevator board!
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There was a communication error between the Elevator board and the main processor during an I2C operation.
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- No power on the Elevator board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E167: I2C communication error between PC and Elevator ,Indexer or Needle board!
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There was a communication error between the Elevator, Indexer or Needle board and the main processor during an I2C operation.
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- No power on one of the boards.
- I2C cable(s) not connected.
- Bad I2C cable(s).
- Note: the boards in the ESR analyzer unit are connected in series.
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E168: I2C communication error between PC and Diluter or Needle board!
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There was a communication error between the Diluter or Needle board and the main processor during an I2C operation.
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- No power on one of the boards.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E169: I2C communication error between PC and Drive board!
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There was a communication error between the Driver board and the main processor during an I2C operation.
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- No power on the drive board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E170: I2C communication error between PC and Drive board!
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There was a communication error between the Drive board and the main processor during an I2C operation.
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- No power on the Drive board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E171: I2C communication error between PC and Elevator board!
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There was a communication error between the Elevator board and the main processor during an I2C operation. Drive unit did not respond.
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- No power on the Elevator board.
- I2C cable(s) not connected.
- Bad I2C cable(s).
Note: the boards in the ESR analyzer unit are connected in series.
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E180
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E181: Barcode rotator up / down motor timeout!
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The Barcode vertical motor didn’t reach its up or down position within a certain time limit.
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- Check up and down sensors.
- Faulty Barcode vertical motor.
- Barcode rotator unit mechanically blocked.
- Broken wire to barcode vertical motor.
- Faulty Barcode vertical motor driver on Indexer board.
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E182:
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E183: Indexer motor timeout!
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The indexer didn’t reach its position within a certain time limit.
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- Fuse was triggered.
- Faulty indexer motor.
- Indexer mechanically blocked.
- Broken wire(s) to indexer
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E184: Indexer error: barcode rotator not in up position!
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The indexer could not move to a new position, because the barcode rotator was not in its up position.
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- Check Barcode rotator up / down motor.
- Check sensors of Barcode rotator up / down unit.
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E185: Indexer error: elevator platform not in back position!
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The indexer could not move to a new position, because the elevator platform was not in its back position.
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- Check platform slider motor.
- Check home sensor of platform unit.
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E193: Elevator motor timeout!
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The elevator didn’t reach its position within a certain time limit.
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- Fuse was triggered.
- Faulty lift motor.
- Elevator mechanically blocked.
- Broken wire(s) to lift motor.
- Faulty lift motor driver on Elevator board.
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E194: Tube unit front / back motor timeout!
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The platform slider didn’t reach the front or back position within a certain time limit.
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- Check platform home and front sensors.
- Faulty platform slider motor.
- Platform unit mechanically blocked.
- Broken wire to platform slider motor.
- Faulty platform slider motor driver on Elevator board.
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E195: Sample unit in / out motor timeout!
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The Sample arm unit in / out didn’t reach the in (= needle) or out (= rack) position within a certain time limit.
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- Check sample arm out and home sensors.
- Faulty rotation motor.
- Sample arm unit mechanically blocked.
- Broken wire to rotation motor.
- Faulty rotation motor driver on Elevator board.
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E196: Mixer motor timeout!
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The Mixer didn’t reach the up or down position within a certain time limit.
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- Check mixer sensors.
- Faulty mixer motor.
- Mixer unit mechanically blocked.
- Broken wire to mixer motor.
- Faulty mixer motor driver on Elevator board.
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E197: Sample unit in / out error: elevator platform not in back position!
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The Sample arm unit could not move to a new position, because the elevator platform was not in its back position.
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- Check platform slider motor.
- Check back sensor of the platform slider unit.
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E198: Sample unit in / out error: elevator not in up position!
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The Sample arm unit could not move to a new position, because the elevator was not in its up position.
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- Check lift motor (see also rack transport error 63).
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E199: Tube unit front / back error: sample arm not in out position!
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The platform slider unit could not move to a new position, because the sample arm was not in its out position (= rack position).
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- Check rotation motor.
- Check out sensor of Sample arm.
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E200: Sample unit in / out and Tube unit front / back not on position during initialisation of the elevator!
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The initialisation routine of the elevator was cancelled, because the Sample arm unit was not in its out position (= rack position) and the Platform slider unit was not in its front position. The positions of both units are unknown!
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- Check rotation motor.
- Check out sensors of sample arm unit.
- Check platform slider motor.
- Check front sensor of platform slider unit.
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E201: Outer needle not in up position during initialisation of the elevator!
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The initialisation routine of the elevator was cancelled, because the outer needle (sample tube holder) was not in its up position.
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- Check outer needle up sensor.
- Check outer needle motor.
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E210: Bad communication between ESR-unit and Input-pool!
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Bad communication between ESR analyzer unit and Input-pool, or the communication between the ESR analyzer unit and the Input-pool was interrupted.
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- Switching off the Interrliner could cause this error. This is normal.
- Check RS232 cable between Elevator board and Interrliner Transport board.
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E211: Unknown command from Input-pool!
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The communication was OK, but an unknown command was received from the Input-pool.
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- Check RS232 cable between Elevator board and Interrliner Transport board.
- If there are I2C errors in the ESR analyzer unit: check the I2C cable(s).
- If there are I2C errors in the Interrliner: check the I2C cable(s).
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E212: Bad communication between ESR-unit and Input-pool!
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The ESR analyzer unit did not receive a good answer (first part) after sending an inquiry to the Input-pool.
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- Check RS232 cable between Elevator board and Transport board.
- If there are I2C errors in the ESR analyzer unit: check the I2C cable(s).
- If there are I2C errors in the InteRRliner: check the InteRRliner I2C cable(s).
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E213: Bad communication between ESR-unit and Input-pool!
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The ESR analyzer unit did not receive a good answer (second part) after sending an inquiry to the Input-pool.
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- Check RS232 cable between Elevator board and Transport board.
- If there are I2C errors in the ESR analyzer unit: check the I2C cable(s).
- If there are I2C errors in the Interrliner: check the I2C cable(s).
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E214: No response from Input-pool!
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The Input-pool did not response to the ESR analyzer unit after sending a result to the Input-pool.
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- Switching off the Interrliner during run mode could cause this error. This is normal.
- Check RS232 cable between Elevator board and Transport board.
- If there are I2C errors in the ESR analyzer unit: check the I2C cable(s).
- If there are I2C errors in the Interrliner: check the I2C cable(s).
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