Needle not in top position

E4

E4 is the error code and the text in the status line Sample probe not in top position ! (home). Piercing needle returns not at the home position after sampling a tube.

• Check the home sensor.
• Sample probe motor is faulty.
• Sample probe motor driver on needle board is faulty.
• Sample probe is blocked
• Fatal error, call distributor.

E14

E14 is the error code and the text in the status line Outer needle motor position error ! (home). Outer needle did not reach the home sensor within a certain time limit.

• Check home (top) sensor.
• Outer needle (tube) motor is faulty.
• Outer needle motor driver on needle board is faulty.
• Motor is blocked.
• Outer needle is blocked.
• Fatal error, call distributor.