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Robot arm error - general procedureIn case of sample tube placement errors or lost tubes: At first the Starrsed TL starts an initial check on all positions.
Aspirated tubes will be returned to the track, not aspirated sample tubes will be processed after initial check. Do not remove tubes from the gripper or other positions. Samples are routed with use of the track system and Laboratory Information System and information can be lost if tubes are not at the expected location. If the normal initialization process does not solve errors, the system needs a reset. This could be done in service mode or with the reset button in the cabinet. If the problem persists contact technician.
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