E140 The used Starrsed Control is out of date.

• Check expiry date.

Use a new batch of Starrsed Control.

Check date/time settings.

E141 Result is out of range, the applicable values for the acceptable range depend on the user setting.

• Take a new Starrsed Control sample (normal samples will be finished).
• Check acceptable range in QC settings.

If results are continuously out of range but the statistics show identical/stable results, it should be considered to expand the acceptable assay range with QC Settings.

If this error persists check/clean instrument.

E142 The uncorrected result is out of range, but the corrected result is within range.

• Consider QC result as correct.

The mean value is assayed with temperature correction, result is correct.

Use general setting temperature correction (TCorr) ON.

E143 The uncorrected result is within range, but the corrected result is out of range.

• Consider QC result as not correct.
• Take a new Starrsed Control sample (normal samples will be finished).

Check acceptable range in QC settings.

If this error persists check/clean instrument.

Use general setting temperature correction (TCorr) ON.

QC result with ESR error

no ESR Result is given

• Check general ESR data, see ESR Error
• Check sample tube volume
• Take a new Starrsed Control sample

QC result with ESR warning

ESR Result is given

• Check general ESR data, general ESR Warnings
• Check Result at limit setting

Control out of range!

This error indicates a general ESR error or a QC result error after QC sampling

• Take a new Starrsed Control sample, normal samples will be finished
• If this error persists check/clean instrument

Barcode is not accepted

Barcode cannot be read

Data is incorrect

• Check barcode

QC sample is not accepted and not performed

Starrsed Control ID is not known in LIMS.

• Check barcode
• Link Starrsed Control ID to a Lab ID

Linked Lab ID is not accepted

A Lab-ID can be linked to one Starrsed Control ID

• Use another Lab ID

Systematic QC errors with a shift in control values (QC results are out of range)

The measured control values change abruptly up- or downwards.

Do not compare 30 minute method with 60 minute method result. The calculation method can give some deviation in the general QC results statistics.

• Check/clean instrument and perform a new QC sample
• If these errors persist perform maintenance step
• Compare only results from one batch.
• If Lab ID is used check the linked Starrsed Control ID. It is possible that a new batch is in use without changing to the new assayed mean value

Systematic QC errors with a trend in control values (QC results out of the range or nearly out of the range)

The measured control values change gradually upwards or downwards.

• Irregular or insufficient maintenance can cause unnecessary QC errors and ESR errors/warnings