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Troubleshooting

Occasionally small faults may cause major problems. This chapter may help to solve the most common faults and explain why a specific problem occurs.
A lot of the problems or errors are due to a lack of maintenance. Remember that this instrument operates with a considerable amount of whole blood, virtually undiluted, stores it in a pipette for one hour and then cleans pipettes for re-use. Therefore, it is important to keep to the maintenance schedules. It is recommended that trained service personnel checks and applies service to the instrument at least once a year.

For troubleshooting of specific units:

Troubleshooting Filling Rinse unit

Troubleshooting Needle unit

In this chapter

General error procedure

Reagents

Column height error

Sampling not allowed now

Leaking pipettes

Air bubbles

Quality control troubleshooting

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